We are committed to delivering the highest-quality sunglasses and accessories. If your purchase does not meet your expectations due to a manufacturing defect, we will repair or replace your item promptly.

What Our Warranty Covers

Our warranty applies to:

• Manufacturing defects in frames, lenses, or other components.
• Breakage due to flaws in materials or craftsmanship.
• Faulty hinges or loose components caused by design issues.

What Our Warranty Does Not Cover

While we strive to provide the best service, certain exclusions apply:

• Damage caused by misuse, neglect, or accidents.
• Normal wear and tear, including scratches on lenses or coatings.
• Unauthorized repairs or modifications.

Our warranty covers your purchase for one year from the original purchase date. To take advantage of our warranty service, please retain your receipt or proof of purchase.

Submitting a warranty claim is simple:

1. Visit a Store: Bring your item to any Sunglass World location, and one of our team members will assist you.
2. Online Assistance: Can’t make it to a store? Contact us via email or phone with your receipt and photos of the damage for guidance on next steps.
3. Repair or Replacement: Based on the issue, we’ll repair the product or replace it with an identical or similar item at no additional cost.

Even if your product is no longer covered under warranty, we’re here to help. Our stores offer affordable repair services and replacement parts to keep your sunglasses in top condition.